Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...
Part 1 of this series discussed the cost and discriminatory issues members of the LGBTQ+ community face when trying to seek healthcare services. Part 2 provided an overview of how American Exchange helps members of the LGBTQ+ community find the right Federal...
More than 30% of LGBTQ+ Americans faced discrimination of some kind in the past year, including more than 60% of transgender individuals, according to a survey of 1,528 self-identified LGBTQ adults aged 18 and older conducted between June 9-30, 2020 by the Center for...
The Covid-19 pandemic has brought to light healthcare inequities among the uninsured and underinsured, especially within American minority communities. Ensuring that these individuals receive care and protection against disease is a top priority among Community and...
There has been a substantial increase in the number of individuals signing up for health insurance when compared to the previous years. Over 528,000 Americans signed up for health insurance through the Affordable Care Act from the start of the 2021 Special...
The CDC estimated that at the end of 2018, 1.2 million Americans were living with HIV; 186,500 of those cases were a result of intravenous drug use (HIV Surveillance Report, 2020). This is a growing trend, as 2,492 newly diagnosed HIV cases were reported among people...
The American Rescue Plan, which became law on March 11th, makes buying healthcare coverage through the Affordable Care Act (ACA) more affordable for a lot more people. The law expands the premium tax credits available for everyone, including those in higher income...
The Affordable Care Act (ACA) Special Open Enrollment Period will allow new enrollments and/or changes from existing health plans If you don’t have health insurance you may be eligible to enroll in an Affordable Care Act (ACA) plan during the 2021 Special Open...
What you need to know for Open Enrollment 2021 It is that time of year again, open enrollment season is only a few days aways. Open enrollment is the period of time when individuals can enroll in an Affordable Care Act (ACA) health insurance plan or make changes...
Great strides are made daily in the diagnosis and treatment of HIV/AIDS. However, in the HIV Care Continuum, a large gap remains between diagnosis and treatment. Why? Many PLWH (People Living With HIV) do not know they can get coverage for treatment. Ryan White and...
