Caring & Advocacy

It’s our mission to help you find the best coverage & advocate year-round on your behalf.

Talk to a Health Care Advocate - Call: 888.995.1674

“Kelly in Chattanooga was so helpful. I had lots of questions. She patiently explained everything to me and helped me get my family signed up as we are in the process of transitioning to work in another state. I could not be happier with the customer service I received.”

Angela A

“I was so nervous about the process of finding health insurance but because of Brandi Strickland’s awesome customer service, it was stress free and super simple! So thankful for her help and professionalism!”

Brook F.

“We've gone through American Exchange for a few years now. Kelsey Edgeman there is absolutely wonderful! She takes her time with us making sure we are getting every possible piece of information we can to make decisions. She answers all of my questions with the utmost professionalism, even my silly questions. We will continue to use American Exchange and Kelsey!”

Elizabeth P.
Menu

We Care

It's Important to us that You Find
the Perfect Health Coverage Plan

American Exchange’s health benefits management experts listen to your needs to help you find the health plan that’s right for you. They are available all year long to help you better understand the health system so you are more informed about your options and know how to access care to treat all your needs.

Often, the same licensed insurance benefits expert who helped you enroll will be available to:

  • Explain your coverage
  • Help you understand your drug formulary
  • Answer your insurance-related questions
ACA Health Plan ResourcesMedicare Resources
Call American Exchange: 888.995.1674

Have a Question?
Let us Assist You.

We are here to help you find the best coverage.

Want to talk to a Health Care Advocate? Call Now
Health Care Advocacy
Medicare-HealthCare-Advocacy
family health Care Advocacy

We Are Not Done After You Find a Plan

We Are Here to Assist You With
Your Health Coverage... And More

When You Need Us - We're Available Year-Round

American Exchange’s health benefits management experts listen to your needs to help you find the health plan that’s right for you. They are available all year long to help you better understand the health system so you are more informed about your options and know how to access care to treat all your needs.

  • Help resolving ACA marketplace and health plan issues, such as documentation and premium payment errors
  • Getting new insurance cards
  • Help understanding how Medicare Part D formularies work

Connecting You

We will do our best to connect you with other services that may help you, such as tax professionals, community-based organizations specializing in Ryan White programs, and legal and housing support.

Call American Exchange: 888.995.1674

Ryan White/HIV/STI Outreach

You are unique and you need to find health benefits and access the care that meets your specific needs.

We will listen to your needs, then find an affordable ACA qualified health plan that covers transgender affirming procedures. We’ll also explain how to best access care so you get the services you need.

We have been able to help some of our consumers find culturally competent providers who are experienced in and sensitive to LBGTQ+ community health needs, including HIV, STIs, and infectious disease treatments.

Ryan White Program

Experiencing a Life Changing Event?

Let us Guide You Through a Special Enrollment Period

Certain life changing events, like moving or losing other insurance coverage, can qualify you for an Affordable Care Act special enrollment period (SEP) or a Medicare Special Enrollment Period (SEP).

SPECIAL ENROLLMENT PERIOD

Affordable Care Act

There are many events that qualify you for marketplace special enrollment. The most common are you:

  • Lose your health insurance
  • Are getting married or divorced
  • Are pregnant or adopting a child
  • Are moving

Our ACA SEP page provides more details about insurance life-changing events.

Learn More
SPECIAL ENROLLMENT PERIOD

Medicare

If you have a Medicare Advantage plan or Medicare Part D (prescription drug coverage), certain life changing events may qualify you for a Medicare Special Enrollment Period (SEP):

  • A qualifying life event, like moving
  • Working past age 65

The rules can be confusing and the timeframes are different based on your qualifying event. We recommend you contact American Exchange and one of our health benefits experts will help you see if you are eligible for a Medicare SEP. Or you can visit our Medicare SEP page for more information.

Learn More

Want assistance with your Special Enrollment Period? Give us a Call

Contact Us

Use the form below to contact an American Exchange team member.

Name(Required)
Address(Required)
This field is for validation purposes and should be left unchanged.

CALL:
888.995.1674

FAX:
423-567-1075

EMAIL:
info@americanexchange.com

ADDRESS:
605 Chestnut Street
Suite 1210
Chattanooga, TN 37450
Get Directions