patients

Are you Losing Patients Due to Poor Customer Service?

by Jenny Allon | Jul 28, 2021 | ACA Enrollment, Affordable Care Act (ACA), American Exchange News, call center, customer service, Data, employers, Enrollment, Health, main post, Open Enrollment, Patients, Providers, Public Health, Scope of Practice

Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...

Mandatory Financial Assistance Programs: How Hospitals Care for the Uninsured

by Barrett Blank | Apr 14, 2016 | Uncategorized

Before the implementation of the Affordable Care Act, nonprofit hospitals had to meet certain criteria to maintain their tax-exempt status with the IRS. Since the IRS views health promotion as a charitable cause, hospitals can be exempt from paying Federal Income tax....

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patients

Are you Losing Patients Due to Poor Customer Service?

Mandatory Financial Assistance Programs: How Hospitals Care for the Uninsured

ABOUT AMERICAN EXCHANGE

Are you Losing Patients Due to Poor Customer Service?

CONNECTING LGBTQ+ INDIVIDUALS WITH INCLUSIVE HEALTH BENEFITS: PART 3

CONNECTING LGBTQ+ INDIVIDUALS WITH INCLUSIVE HEALTH BENEFITS: PART 2

CONNECTING LGBTQ+ INDIVIDUALS WITH INCLUSIVE HEALTH BENEFITS: PART 1