The new normal is emerging with the passing of each wave of Covid-19 spikes. This new scenario is one where employers are having difficulty finding employees, high rates of employee and administrative burnout, and maintaining health care practices are becoming more...
Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...
The Affordable Care Act (ACA) Special Open Enrollment Period will allow new enrollments and/or changes from existing health plans If you don’t have health insurance you may be eligible to enroll in an Affordable Care Act (ACA) plan during the 2021 Special Open...
"If you like your health care plan, you'll be able to keep your health care plan." --Barack Obama You may remember the popular phrase used by Barack Obama, “if you like your health care plan, you'll be able to keep your health care plan." President Obama is speaking...
