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Are you Losing Patients Due to Poor Customer Service?

Are you Losing Patients Due to Poor Customer Service?

Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...

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Four Tips to Maximize COVID-19 Vaccine Reimbursement

Four Tips to Maximize COVID-19 Vaccine Reimbursement

Billing for COVID-19 vaccine administration has become a critical revenue source for health departments and community-based organizations throughout the nation. As more organizations are delivering the COVID-19 vaccines to high-risk minority and rural individuals, it...

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