Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...
Part 1 of this series discussed the cost and discriminatory issues members of the LGBTQ+ community face when trying to seek healthcare services. This post shows how American Exchange’s enrollment specialists find affordable Federal marketplace insurance coverage that...
In Part 1 of this series, we discussed the rise in the number of HIV-reported cases among people who inject drugs. In this blog, we’ll look at how the increase in substance abuse could lead to the further spread of HIV and the impact of intravenous drug use on overall...
The CDC estimated that at the end of 2018, 1.2 million Americans were living with HIV; 186,500 of those cases were a result of intravenous drug use (HIV Surveillance Report, 2020). This is a growing trend, as 2,492 newly diagnosed HIV cases were reported among people...
Billing for COVID-19 vaccine administration has become a critical revenue source for health departments and community-based organizations throughout the nation. As more organizations are delivering the COVID-19 vaccines to high-risk minority and rural individuals, it...
The American Rescue Plan, which became law on March 11th, makes buying healthcare coverage through the Affordable Care Act (ACA) more affordable for a lot more people. The law expands the premium tax credits available for everyone, including those in higher income...
Throughout 2020, COVID-19 has tested every aspect of our healthcare practices and systems. This has created the necessity for new creative methods to counter-act the COVID-19 virus at all levels. Due to the lack of information, testing, and turn-around many hospitals...
What you need to know for Open Enrollment 2021 It is that time of year again, open enrollment season is only a few days aways. Open enrollment is the period of time when individuals can enroll in an Affordable Care Act (ACA) health insurance plan or make changes...
