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Are You Equipped for the New Normal in Healthcare?

Are You Equipped for the New Normal in Healthcare?

The new normal is emerging with the passing of each wave of Covid-19 spikes. This new scenario is one where employers are having difficulty finding employees, high rates of employee and administrative burnout, and maintaining health care practices are becoming more...

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Are you Losing Patients Due to Poor Customer Service?

Are you Losing Patients Due to Poor Customer Service?

Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...

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More COVID Funding a Much-Needed Shot in the Arm for Rural Communities

More COVID Funding a Much-Needed Shot in the Arm for Rural Communities

COVID cases and deaths are declining across the US, leading more states to open back up. But experts fear that COVID clusters, like those in North Carolina and Hawaii will occur, especially in rural counties where vaccination rates are lower (38.9%) than in urban...

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Tips to Help Community Partners Improve COVID-19 Health Equity

Tips to Help Community Partners Improve COVID-19 Health Equity

The Covid-19 pandemic has brought to light healthcare inequities among the uninsured and underinsured, especially within American minority communities. Ensuring that these individuals receive care and protection against disease is a top priority among Community and...

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SEP Navigators Support Affordable Access to Care in Medicaid Restricted Markets

SEP Navigators Support Affordable Access to Care in Medicaid Restricted Markets

There has been a substantial increase in the number of individuals signing up for health insurance when compared to the previous years.  Over 528,000 Americans signed up for health insurance through the Affordable Care Act from the start of the 2021 Special...

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