customer service

Seven Reasons Not to Auto Renew Your ACA Health Plan

Seven Reasons Not to Auto Renew Your ACA Health Plan

It’s time to pick your 2022 health plan! Open enrollment runs from November 1, 2021, through January 15, 2022. During this time, you can renew your health plan or pick a new plan for 2022. If you have enrolled in a plan with the help of American Exchange, you should...

read more
Are You Equipped for the New Normal in Healthcare?

Are You Equipped for the New Normal in Healthcare?

The new normal is emerging with the passing of each wave of Covid-19 spikes. This new scenario is one where employers are having difficulty finding employees, high rates of employee and administrative burnout, and maintaining health care practices are becoming more...

read more
Are you Losing Patients Due to Poor Customer Service?

Are you Losing Patients Due to Poor Customer Service?

Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...

read more