Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...
Part 1 of this series discussed the cost and discriminatory issues members of the LGBTQ+ community face when trying to seek healthcare services. Part 2 provided an overview of how American Exchange helps members of the LGBTQ+ community find the right Federal...
Part 1 of this series discussed the cost and discriminatory issues members of the LGBTQ+ community face when trying to seek healthcare services. This post shows how American Exchange’s enrollment specialists find affordable Federal marketplace insurance coverage that...
More than 30% of LGBTQ+ Americans faced discrimination of some kind in the past year, including more than 60% of transgender individuals, according to a survey of 1,528 self-identified LGBTQ adults aged 18 and older conducted between June 9-30, 2020 by the Center for...
Sexually transmitted infections (STIs) have reached epidemic proportions across the United States, according to the CDC’s Sexually Transmitted Disease Surveillance, 2019 report. Like many states, California’s rates are outpacing the national average for the top three...
The Covid-19 pandemic has brought to light healthcare inequities among the uninsured and underinsured, especially within American minority communities. Ensuring that these individuals receive care and protection against disease is a top priority among Community and...
There has been a substantial increase in the number of individuals signing up for health insurance when compared to the previous years. Over 528,000 Americans signed up for health insurance through the Affordable Care Act from the start of the 2021 Special...
