by Andrew Hetzler | Nov 3, 2021 | American Exchange News, Healthcare, Insurance Discovery, main post, Medical Billing, Open Enrollment, Patients, Providers, Public Health, Revenue Cycle Management, Sponsorship
American Exchange is proud to be a sponsor of the Heroes Outpost at the 2021 RSM Classic being held from November 15th through November 21st. As a thank you to all of the local healthcare heroes, frontlines, and military we are giving away FREE TICKETS to this event,...
by Andrew Hetzler | Sep 1, 2021 | Affordable Care Act (ACA), American Exchange News, Covid Vaccine Reimbursement, COVID-19, Health, Health Equity, Healthcare, main post, Pandemic, Patients, Public Health, Vaccine, Virus
To address the new coronavirus surge, the HHS has released new information on the coronavirus booster shots. According to a joint statement from HHS and medical experts, new data suggests that a booster shot will provide maximum protection against the coronavirus for...
by Andrew Hetzler | Aug 9, 2021 | American Exchange News, coding, Covid Vaccine Reimbursement, COVID-19, customer service, employers, Enrollment, Government Programs, Health, Health Cost, Healthcare, Insurance Discovery, main post, Medical Billing, Pandemic, Patients, Providers, Public Health, Revenue Cycle Management, Scope of Practice, staffing, Vaccine
The new normal is emerging with the passing of each wave of Covid-19 spikes. This new scenario is one where employers are having difficulty finding employees, high rates of employee and administrative burnout, and maintaining health care practices are becoming more...
by Andrew Hetzler | Jul 28, 2021 | ACA Enrollment, Affordable Care Act (ACA), American Exchange News, call center, customer service, Data, employers, Enrollment, Health, main post, Open Enrollment, Patients, Providers, Public Health, Scope of Practice
Patients expect the same level of customer service from healthcare providers that they get from other service industries. But customer service isn’t your core business—taking care of each patient’s healthcare needs is. When these realities collide, patient retention...
by Andrew Hetzler | May 11, 2021 | American Exchange News, Covid Vaccine Reimbursement, COVID-19, Insurance Discovery, main post, Medical Billing, Revenue Cycle Management
The Covid-19 pandemic is hitting County Health Departments, Federally Qualified Health Centers, and Community Based Organizations hard, especially within rural communities. Unsubmitted and unpaid Covid-19 claims are piling up and administration is finding it difficult...