About American Exchange

Making healthcare work better for you

We started by helping people enroll in Affordable Care Act (ACA) Insurance and Medicare plans

Bobby Huffaker, our owner, recognized that health insurance is confusing and that people are unique – one size doesn’t fit all. So in 2013, he founded American Exchange to help individuals, families, and students find Affordable Care Act insurance and Medicare plans that give them access to healthcare services that meet their specific needs.

We can help individuals, families, and students find affordable health plans during Open Enrollment and throughout the year for anyone who has a life-changing event and qualifies for an ACA special enrollment period (SEP). We also help individuals 65 and older and younger adults with disabilities or end-stage renal disease enroll in Medicare.

Today, we are nationally known for simplifying and explaining Affordable Care Act coverage and Medicare health plans, delivering incredible customer service, and improving the lives of our consumers. We have enrolled more than 60,000 individuals in low-cost insurance plans, giving them access to healthcare and answering their insurance-related questions throughout the year.

We expanded to offer enrollment and benefits management services

We quickly realized that our health insurance marketplace enrollment expertise could help even more people enroll in Affordable Care Act insurance or transition to Medicare plans by working with public health programs. We now provide enrollment, account management, premium payment, and claim services to Ryan White and sexually transmitted infection (STI) programs utilizing 340B funding. We free up staff time so our clients can focus on the care and other needs of their participants.

For 2023 ACA Open Enrollment, we will help more than 20,500 Ryan White program participants in 15 states find affordable health plans. This ensures our clients that their participants living with HIV and other STIs have access to healthcare services and PrEP medication.

We also provide reimbursement services

In 2019, we added a suite of revenue cycle management services to improve the efficiency and financial sustainability of our clients. Our experts work with provider organizations to identify challenges, train/educate their staff on industry changes and coding deficiencies, and implement best practices to streamline processes and increase revenue. Our efforts strengthen the organizations we work with and improve access to healthcare services in their communities.

In 2022, Healthcare Business Review named American Exchange one of the top companies providing revenue cycle management solutions.